Equality and Diversity
mhs homes group has a
responsibility to ensure that equality of opportunity and effective
management of diversity are at the core of its business and
generate targets to deliver services that are both responsive to
the needs of communities and individuals and promote social
inclusion.
Equality and diversity are
therefore integral to all of our activities in every aspect of the
work that we do. We feel that we have a duty to respond to
the wide social diversity within the communities in which we work,
and make sure that we reflect this in our policies and procedures
and, in practice, through the day to day delivery of our
services.
The provision of excellent service,
where everyone's quality of life is considered, is of paramount
importance to the mhs homes group. We believe that everyone should
be treated with respect and their differences valued. The business
case for promoting equality and diversity is overwhelming.
Discrimination, however it occurs, is damaging to the relationship
between mhs homes group and its customers, staff, partners and
other stakeholders. The promotion and awareness of equality
and diversity issues allows us to improve access to our services
and improves service delivery which, in turn, increases
levels of customer and staff satisfaction.
Our Equality and Diversity Strategy
that was drawn up with the involvement of customers, staff, Board
members and partners reflects our values and provides a robust
framework through which we work to fulfil our obligations. It
demonstrates our commitment to providing solid opportunities for
our customers, staff and Board members, and that everyone has
equality of access.
Comments and Feedback
We welcome all comments and
suggestions regarding our strategy and policy. Contact
Christine Treadwell on 01634 354083, or via email on Christine.Treadwell@mhs.org.uk
Equality and Diversity Information
Click on the following links to find more information on our
policies and procedures.
Accessibility Standards
Website Accessibility
BAME Housing Forum
Equality and Diversity Policy
Customer Profiling at mhs homes
Strategy and Statements
Other Useful Links
Tenants Services Authorities
http://www.tenantservicesauthority.org/
Equality and Human Rights
Commission http://www.equalityhumanrights.com/
Habinteg Disability Equality Centre
http://www.habintegdec.org.uk/