Customer Service
Code of Conduct for working in and around residents’
homes
Guaranteed exceptional service to mhs
commercial customers
As part of the company’s commitment to
delivering exceptional service, all trades will be obliged to work
to the standards set out in our customer service charter.
To make sure the message is understood every
representative of mhs commercial will carry a reminder in the form
of a credit card insert to the ID that must be
worn at all times and shown to customers before entering their
homes.
At the commencement of new contracts a copy of
the charter will be included within the introductory information
sent to residents.
Click on the following link to view the
details: