Register with my mhs homes

What is ‘my mhs homes’?

‘My mhs homes’ is an interactive web service that lets you view your own tenancy details online, at any time. Customers will be able to register with their tenancy details, date of birth and surname.

Designed specifically for mhs homes customers by customers, this easy-to-use system will allow you to:

 View your tenancy details
 View your rent account statements
 Request and view repairs
 Contact your housing officer
 Report anti-social behaviour
 Register a complaint or compliment

How do I register?

To register you will need your tenancy reference number, date of  birth and surname. Your tenancy reference number can be found on your rent statement.

If you are unsure of your tenancy reference please call the customer services team on 01634 565333. Once you have entered the above details, you will be asked to enter a username and password of your choice. Please remember to keep these details confidential.

Register for my mhs homes

How many people can register in my household?

Registration is restricted to one named person on the tenancy.

What do I do if I forget my details?

If you forget your details you will be able to re-register online.

What happens if there is a change to my Tenancy?

If your tenancy changes you will be provided with a new tenancy reference and will have to re-register your account.

What if information displayed is missing or incorrect?

If the information shown on my mhs homes is missing or incorrect please call our customer service team on 01634 565333.

What if I am having difficulty registering?

Please call the Customer Service Team on 01634 565333

What if I think someone may know my password or login details?

To protect your information it is suggested that you change your password or login details should you be concerned that someone may have access to these details.