Become a Mystery Shopper

mystery shopping

We are looking for a team of enthusiastic volunteers to test our services for quality. Mystery Shoppers operate anonymously and report their findings back to us. They provide a valuable service and act as the eyes and ears in the areas where they live. 

What do I need to know to become a Mystery Shopper?

You will need to be available to carry out a 'mystery shop' sometime between 8am and 6pm Monday to Saturday, which could either be through using the phone, completing a questionnaire or dropping into mhs express or mhs homes Broadside.

Could Mystery Shopping improve my job prospects?

Mystery Shopping could improve your skills and abilities and help you in your future career development.  It may:

  • improve your communication skills
  • develop your organisational skills
  • build self confidence.

Will I receive training for Mystery Shopping?

All Mystery Shoppers will attend a free one day training course. mhs homes will assess the level of training required for each Mystery Shopper.  We will tailor our training to match each Mystery Shopper's individual skills and provide ongoing support.

How do I become a Mystery Shopper?

Please call the Customer Service Team on 01634 565333 or email involvement@mhs.org.uk.

Mystery Shoppers will be asked:-Meeting LogoTraining LogoWlking Logo

to attend meetings

 

to go on regular training

 

 

to be mobile

 

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for your time and commitment.