Paying your rent

Visit the www.allpayments.net website to pay your rent online using your Allpay card.

When to pay?

Rent is due every Monday.  You can pay the rent weekly, fortnightly, or monthly but it must always be 2 weeks in advance.

There are a number of ways you can pay your rent.  Please visit our Ways to Pay Your Rent webpage for more information.

If you have any questions regarding rent, dealing with arrears, claiming benefit or changes in your circumstances you may find the answers on our frequently asked questions page.

Problems paying your rent?

Please contact us immediately. We can help you find ways to pay your rent by either agreeing a repayment plan or by referring you to one of our specialist benefits advisors.  Please telephone 01634 565333.

Do not wait until you build up a debt – the longer you wait the harder it will be to pay off the debt. For information see the Financial Advice pages of the website.

We are here to help, please do not ignore your rent payments. The sooner you contact us, the quicker we can help you.

Your home is at risk if you do not keep up your rent payments.

Need help paying your rent?

Are you entitled to housing benefit? Want to estimate your own entitlement? The Medway Council website provides information on housing benefit, including how it is worked out, who can claim and how.