Paying your rent
Visit the www.allpayments.net website to
pay your rent online using your Allpay card, or sign up now to pay
When to pay?
Rent is due every Monday. You can pay the rent weekly,
fortnightly or monthly but it must always be two weeks in
There are a number of ways you can pay your rent. Please
visit our Ways to Pay Your Rent webpage for more
If you have any questions regarding rent, dealing with arrears,
claiming benefit or changes in your circumstances you may find the
answers on our frequently asked questions page.
Problems paying your rent?
Please contact us immediately. We can help you
find ways to pay your rent by either agreeing a repayment plan or
by referring you to one of our specialist benefits advisors.
Please telephone 01634 565333.
Do not wait until you build up a debt – the longer you wait the
harder it will be to pay off the debt. For information see the
Advice pages of the website.
We are here to help, please do not ignore your rent payments.
The sooner you contact us, the quicker we can help you.
Your home is at risk if you
do not keep up your rent payments.
Need help paying your rent?
Are you entitled to housing benefit? Want to estimate your own
Medway Council website provides information on housing benefit,
including how it is worked out, who can claim and how.