Ways to pay your rent

You can pay your rent in many different ways which are listed below.  Please remember for security reasons we don't accept cash payments at mhs express.

Rent Direct

Housing Benefit is one of the many ways to pay your rent.  Rent Direct is a method by which mhs homes receives payments from Medway Council. Remember it's your responsibility to ensure that your payments are being made. Click to view the Housing Benefit website or call 01634 332222.

Online

 

 

Visit www.allpayments.net/ and enter your allpay card number.   If you are a first time user you will be asked to enter a password and a valid email address. If you need a new card all 05845 1133000 or email contactus@mhs.org.uk

 

 

It's easy to set up a direct debit, and unlike standing orders, you don't need to do anything when your rent changes, we can automatically change the amount charged and notify you. You can obtain a form clicking on the icon or by going to mhs express in Chatham High Street or request one by post by telephoning 01634 565333 or email contactus@mhs.org.uk

Standing Order

 

 

You can instruct your bank to make regular payments (weekly, forthnightly,or monthly) of any amount you choose using a Standing Order. Contact us and we will provide you the form with our bank details.

Allpay card

 

 

You can use the allpay card given to pay your rent in a variety of different ways. Each card has its own unique identification number which relates to your rent account.  Please visit www.allpayments.net/ to find ways to use your card. If you don't have a rent card or if it has been stolen or lost, please call us for a free replacement card 01634 565333 or email contactus@mhs.org.uk

At the Post Office

 

 

 

You can use your allpay card at any post office to pay by cash, cheque or debit card.

Debit/Credit Card

 

 

 

You can make a payment between 8am and 6pm Monday to Friday and Saturday from 8:30am to 2pm by using a credit or debit card by telephoning: 01634 565333 or by visiting us at mhs express in Chatham High Street.

IVR service

 

 

 

IVR stands for Interactive Voice Response. This enables mhs homes tenants to simply dial the IVR call number and pay rent over the phone.  Telephone:  0870 243 6040  You will need to use a touch tone telephone.

By post

 

 

 

 

You can send a cheque or postal order to the Rent Team, Finance Department, mhs homes, Broadside, Leviathan Way, Chatham Maritime, Chatham, Kent. ME4 4LL .  Please make your cheque payable to mhs homes and write your name, address and rent account reference on the back. Please do not send cash through the post.