Glossary of terms

Acceptable Behaviour Agreement (ABA)

Is a written agreement made between the individual, mhs homes and the police. The individual may agree to stop specific behaviour that has been causing a nuisance to others. This is not legally binding.

Floating support

A service provided to vulnerable people, to include the elderly, people with mental health problems or learning difficulties, people suffering from the affects of drug or alcohol abuse, and those not coping in their home. Each case is treated individually and in complete confidence.

Mediation

Medway mediation is an independent body who can help resolve disputes, it aims to help all people involved to reach an agreement  which they are all satisfied with.

Notice of seeking Possessions (NOSP)

This is the notice generally served, when tenancy conditions have been breached, and prior to applying to court for a possession order. In serious cases we can serve notice and apply to court  the same day, in other cases we may give 28 day notice.

Possession proceedings

This is the action mhs homes can take to end a tenancy after having served notice of seeking possession. If we have enough evidence we will apply to the county court for possession of the property. If the case is proved a possession order can be granted, and the person responsible for the anti social behaviour can be evicted.

Trial tenancies

These are short-hold tenancies, initially lasting 12 months. During this time if complaints are received about anti social behaviour this may be grounds for the tenant to fail the tenancy. This means that at the end of the probationary period the tenant would have to leave the property.