mhs homes policy on anti-social behaviour

  • We will respond to complaints within set timescales and in an efficient and sensitive manner
  • We will offer support to both the victim and perpetrator of anti-social behaviour in an attempt to change behaviour
  • We will encourage residents to solve their differences themselves where ever possible
  • We will work with our partners in the Medway community safety partnership , which includes, Medway Council, Medway Police, Kent Fire and rescue service, social services, and the primary care trust.

For further information download our anti-social behaviour guarantee click here

What is Anti-social behaviour ?

Anti-social behaviour can mean different things to different people. It covers a range of selfish and unacceptable activity that can affect the local community or an individuals life.

Mhs homes use the following to define anti-social behaviour

"Acting in a manner that caused or is likely to cause harassment, alarm or distress to one or more person not of the same household. (Crime & Disorder Act 1998)".

Examples include

Verbal or physical abuse                                  Pets fouling

Criminal damage                                               Nuisance vehicles/driving

Noise nuisance                                                  Hate crime

Graffiti                                                                   Domestic abuse

Fly tipping                                                            Drug use/supply

Harassment/intimidating behaviour

We expect you, your family members and any visitors to your home to respect your neighbours and the community and act reasonably and considerately at all times.

To see what mhs homes expects of you  download our residents guide click here

Each complaint of anti social behaviour will be different and depending on the seriousness will govern how it is dealt with.

All calls of anti social behaviour will be dealt by the Anti Social Behaviour Officers.

Cases of Domestic Abuse and Hate Crime will be dealt by the Anti Social Behaviour Coordinator.