How to become a Mystery Shopper

We are looking for a team of enthusiastic volunteers to carry out checks to assist in monitoring the services at mhs homes. Mystery Shoppers operate anonymously, and report their findings back to mhs homes. They provide a valuable service and act as the eyes and ears of the areas in which they live. 

When five mystery shops have been successfully completed, you will receive £50 of shopping vouchers.

Will I receive training for mystery shopping?

 

All mystery shoppers will attend a free one day training course. mhs homes will assess the level of training required by each mystery shopper. We will tailor our training to match each mystery shoppers individual skills and provide ongoing support.

What skills do I need to become a mystery shopper?

 

You will need to be:

  • Able to use the phone
  • Able to read and fill the questionnaire clearly
  • Available to carry out mystery shops from 9:00 a.m. - 5:00 p.m., Monday to Saturday. 

Could Mystery Shopping improve my job prospects?

 

Mystery shopping could help you develop your skills and abilities which could assist you in your future career development and will:

  • Improve communication skills
  • Develop organisational skills
  • Build self confidence.

How do I become a mystery shopper?

 

Please call the New Initatives Team on 0845 113 3000 or email involvement@mhs.org.uk.