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Mutual Exchanges

A mutual exchange is where you swap your home with another tenant if you have a Protected or Assured Tenancy. You can swap your home with another tenant of mhs homes, another housing association tenant or a local council tenant who agrees to exchange their home with yours, providing you have the landlords permission.

Further information regarding mutual exchanges can be found below:

Both landlords must approve the exchange. Permission may be refused for the following reasons:

there are rent arrears or ongoing nuisance issues
the property is too large or small for the needs of the family
the property has been adapted for a disabled person and the new tenant does not need the adaptation

When you exchange you take on the terms of the tenancy of the person you are swapping with. You also take the property in its current condition, we will not decorate the property during the exchange although we will carry out any work that we are responsible for. It is advisable that you inspect the property before you agree to the mutual exchange.

It is also necessary for a gas safety check to be carried out before your mutual exchange application is authorised.

If you are a protected tenant, you will keep the right to a protected rent, if you exchange with another mhs homes tenant. If you are not a protected tenant, you will not gain rights such as the right to buy or protected rent by carrying out a mutual exchange. Please ask us about your rights before you apply to carry out a mutual exchange. The HomeSwapper website holds details of other tenants wishing to exchange and will assist in matching your requirements.

mhs homes has arranged for our residents to use the House Exchange and Homeswapper web services for free. If you haven’t got access to a computer our staff at mhs express will be happy to help you. Pop in and you can pick up a leaflet if you would like us to send one to you, please call our customer service team on 0845 113 3000 or email customerservice@mhs.org.uk.

Once you register your details online of your current home (including bed-size, floor-level and area) together with what you're looking for. The computerized system then looks for the best possible matches. It is then up to you as the applicant to contact the other member and arrange to view the home.

If you are interested in registering, click on the link below.