Customer Scrutiny Panel members wanted

mhs homes is looking for members to join its Customer Scrutiny Panel. This is your opportunity to help shape the future of mhs homes.  We are looking for customers of mhs homes who can:

Scrutinise the services and performance of the organisation

• Ensure our policies and practices meet the diverse needs of our customers
• Make recommendations to improve performance and services
• Challenge performance and plans
• Provide the board with a clear understanding of customer priorities and views

 

mhs homes group is a successful housing provider with over 8,000 properties located within Medway.  As an organisation we are committed to delivering the highest levels of customer service and transforming the lives of people living in the homes and communities we serve.

The Customer Scrutiny Panel's role is to bring a customers perspective and experiences to the scrutiny and inspection of services provided by mhs homes and recommend improvements to the group board.

What will you receive:

 

·           Induction meeting and information pack

·           Tailored training and personal development plan

·           The opportunity to influence the service provided to customers

·           Expenses

We welcome applications from all residents to assist us reflect the diversity of the customers we serve.

To find out more please contact Isabelle Pocock 01634 354305

Membership to the panel will be subject to meeting the role requirements.