Key performance areas

mhs homes Heart of Medway
No. of homes meeting the Decent Homes Standard 98.9% 100%
No. of responsive repairs completed 17,300 1,167
Average no. of days taken to complete a repair 18 16
Repairs budget £4,400,000 £176,000
Amount invested in our existing homes £5,700,000 £519,000
Percentage of homes with gas safety certificates 99.9% 100%
Percentage of repairs completed right first time 87% 85%

Fire safety

mhs homes Heart of Medway
Percentage of fire risk assessments completed 94% 91.3%
Amount spent on fire safety £780,000 £220,000

Maintaining our existing homes and estates

mhs homes Heart of Medway
Maintenance budget £5,453,000 £707,000
Amount spent on maintaining and improving our estates £2,288,000 £511,000
Amount invested in maintaining our homes £3,165,000 £196,000