We're a group of residents who work to improve mhs homes' services. We meet up regularly for meetings, workshops and reviews. We do independent checks on the standards of service, through feedback, scrutiny and partnership working. We help mhs change the things that need changing and challenge them to do better.
Customer scrutiny is a way of giving you more influence and the ability to hold mhs homes to account. It’s your chance to have power over business decisions, governance and performance.
It gives you an active stake in how the business is run, so that you become more than just a recipient of mhs homes' services. It allows you to work in partnership with us, to achieve better performance and outcomes. If you'd like to know more about how the business is run please contact us.
