Zero tolerance towards abuse

We have zero tolerance towards abuse to our staff and contractors, both on and offline.

This includes abuse via phone, email, social media and in person, at our offices or when we’re out visiting you.

If someone’s abusive on social media we’ll remove their comments, block and report them. It could also lead to action being taken against their tenancy with us.

We’ll monitor all forms of abuse in line with our health and safety policies and procedures and tenancy agreement.

You could lose your home if you’re abusive to any member of our staff or partners.