Your rent account might be displaying the wrong figure

Tuesday 11 June, 11:45am

Some customer’s rent accounts are displaying the wrong figure. It only affects people who are in receipt of housing benefit. We’re really sorry about this and are working to get it sorted as soon as we can. We’ll update this page as soon as we’ve fixed it. If you’ve been affected there’s no need to contact us – we’re aware of the problem. Please continue to make any payments that you’re due to make. Thank you for being patient, we’re sorry again.