Our phone lines and My Account will be unavailable while we make improvements

We're making some improvements to our systems which means:

  • You won't be able to use My Account
  • Our phone lines will only be open for emergencies

They'll be unavailable from 2:30pm on Friday 6 November. 

We're hoping to have everything back up and running as normal on Monday 9 November at 8:00am.

Need to report an emergency?

You'll still be able to contact us if you have an emergency by calling our out of hours emergency number: 01634 565333.

You can also contact us on social media through Facebook or Twitter.

No heating or hot water?

If you don't have any heating or hot water call Liberty Gas on 0330 3338 397

Gas leak?

Report any gas leaks immediately to the National Gas Emergency Service on 0800 111 999.

Trying to pay your rent?

You can use our automated payment line: 01634 354555