We recently sent out our service charge actuals statements. We have pulled together some information to help you understand your service charge statement and what it means. Please read our service charge actuals information.

Service Charges

Service charges are costs you pay if you’re a leaseholder or shared owner, they cover the cost of maintaining the building that you live in.

The service charges annual cycle

 mhs homes service charge

Our financial year runs from 1 April to 31 March the following year.

Each February we send a letter to leaseholders and shared owners telling you the amount we estimate the service charges to cost for the coming financial year. We call this your service charge estimate.

In April to July we work out the year end costs for the previous year.

Every year in September we send letters and statements to explain the year end service charges so you can compare them with the estimate from the previous year. We call this your service charge year end statement. Your account will be adjusted by the end of September to show your surplus or deficit.

In October to December your estimated charges for the following year are prepared.