In some circumstances we can offer assisted services to customers.

These services include gardening, decoration and the occasional odd job.  

To use the service you must be over 65 or receiving one or more of the following benefits:

  • Disability Living Allowance (medium or high rate)
  • Personal Independence Payment (paid at enhanced rate or with mobility component)
  • Attendance Allowance
  • Registered Disabled

To qualify, there must not be anyone else living in your home that is under 65 and who could reasonably undertake the works.

You also need to have:

  • A clear rent account or be in an agreed repayment arrangement which is being kept

  • No current anti-social behaviour cases against yourself where a legal action has started

  • No tenancy breaches where a Notice Of Seeking Possession (NOSP) has been served in the last 12 months. 

How to submit your application

To apply for this service, please complete our application for assisted services form. After we receive your initial application, we will assess whether you qualify for the assisted services scheme by contacting you and asking you a few more questions.

If your application is successful, you will be added to our waiting list and notified when we have a date to start the work.

Colour options for painting

If you decide you'd like us to paint your walls as part of the decorations service, you can select one of the colours below for us to use. Please note the colour on screen may appear different from the paint.

The Dulux Visualizer App will give you an idea of how your room will look with your desired colour.