In some circumstances we can offer assisted services to customers.

These services include:

  • gardening
  • decoration
  • the occasional odd job

Check if you qualify

To qualify for the service you must be over 65 or receiving one or more of the following benefits:

  • Disability Living Allowance (medium or high rate)
  • Personal Independence Payment (paid at enhanced rate or with mobility component)
  • Attendance Allowance

Or you could be registered disabled.

You also need to have:

  • a clear rent account or be in an agreed repayment arrangement which you are meeting
  • no current anti-social behaviour cases against yourself where a legal action has started
  • no tenancy breaches where a Notice Of Seeking Possession (NOSP) has been served in the last 12 months

And there must not be anyone else living in your home that is under 65 and who could reasonably undertake the works.

How to apply

To apply for this service, please complete our application for assisted services form. After we receive your initial application, we will assess whether you qualify for the assisted services scheme by contacting you and asking you a few more questions.

If your application is successful, you will be added to our waiting list and notified when we have a date to start the work.

Colour options for painting

If you decide you'd like us to paint your walls as part of the decorations service, we'll provide you with some colours that you can choose from.