We understand that many of our customers are finding it increasingly difficult to balance the weekly budget, with some resorting to payday lenders and loan sharks.
Our teams are on hand to help you with your finances and to provide expert advice and guidance.
In recent years the government has made some big changes to the benefit system and with Universal Credit being introduced, these changes will impact many of our customers.
To ensure you receive all the benefits that you’re entitled to we have a team of benefits advisors available to help you.
Debt can easily spiral unless action is taken, we can help you prioritise your debts and negotiate with lenders.
The government has announced reductions to the benefit cap. This means that the amount you receive from some working age benefits may be reduced.
From autumn 2016 the total amount that;
- People with dependant children will be able to claim in benefits is £384.62 a week outside London (£20,000 per year).
- A single person without dependant children will be able to claim in benefits is £257.69 a week outside London (£13,400 per year).
If your benefits are being capped, you'll get a letter from the Department for Work and Pensions. Some people are exempt, look below for more about that.
There is a Benefit Cap calculator on Gov.uk which anyone can use. We have created some FAQs below to help you, and you can also get in touch with us. We have people who can help you with budgeting, debt management and support with claiming Welfare Benefits.