Universal Credit is a new type of benefit created to help people who are on a low income or out of work. It’s being rolled out across the UK in the next couple of years.

It will replace six benefits and one of those is housing benefit. This means you will be responsible for paying your rent to us from your Universal Credit and/or your wages.

When you move to Universal Credit, you might have to wait 6 - 7 weeks before your first payment. You still need to pay your rent in advance during this time, so start budgeting for it now. You could pay a regular amount into your rent account each week to reduce the impact of that 6-7 week gap.

Who does it affect?

Universal Credit is being introduced in stages. Whether you can claim depends on where you live and your personal circumstances. Eventually it will be brought in for everyone claiming the benefits and tax credits that are being replaced, which are:

  • Housing Benefit
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Child Tax Credit
  • Working Tax Credit.

How can I prepare for Universal Credit?

Find out more

There’s loads more information online, we recommend money saving expert and the Government website.


Universal Credit: Video guide