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We are the largest independent landlord in Kent.

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Universal Credit is coming to Medway

05
Months
08
Days
12
Hours
53
Minutes
13
Seconds

Universal Credit replaces six existing benefits for working-age people into one single monthly payment:

  • Housing Benefit
  • Jobseeker’s Allowance
  • Employment and Support Allowance
  • Income Support
  • Child Tax Credit
  • Working Tax Credit

What’s different about Universal Credit?

  • It'll be paid into your chosen bank account
  • You'll get one monthly payment for your whole household
  • Your rent will be included in the single monthly payment
  • You'll have to pay us your rent directly
  • It's claimed online

Get ready in 4 simple steps...

It doesn't have to be scary

1. Get ahead with your rent

It'll take up to eight weeks for your Universal Credit claim to be processed.

During this time you'll need to pay your rent and other priority bills such as council tax.

Act now

Pay an extra £5 a week to your rent account so you don't risk going into debt.

The rent monster

2. Get the right bank account

Universal Credit gets paid monthly straight into your chosen bank account.

Act now

  • If you’re overdrawn consider starting afresh with a new bank account
  • If you’re a couple, choose one account to receive the payment or set up a new joint account
  • Set up direct debits for your rent and council tax

Need help to set up a new bank account or start a direct debit for your rent?

The bank monster

3. Stick to a monthly budget

Your housing benefit, as part of your Universal Credit payment, will now be paid directly to you and you’ll be responsible for paying us your rent.

Act now

  • Don’t risk falling into debt on your rent by planning a monthly budget and sticking to it.
  • Set up direct debits so your bills are paid the same day as you receive your Universal Credit payment.

Speak to a Tenancy Support Officer for help with budgeting.

Budget monster

4. Get online

You'll need to apply for and manage your monthly Universal Credit payment online.

Act now

Make sure you have access to the internet with the skills and confidence to use it.

If you're not confident online, contact us to get some help.

The online monster