Homeowners and what you're responsible for

If you're a homeowner, leaseholder or one of our shared owners then you'll have a different arrangement with us to customers who solely rent from us.

You'll have different responsibilities when it comes to rent, repairs, payments and other things.You can find out more in the sections below.


All you need to know about your responsibilities, our responsibilities and administration fees.

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Shared owners

All you need to know about repairs, maintenance and staircasing (that's buying more of your home).

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Service charges

Service charges are costs you pay if you’re a leaseholder or shared owner, it covers the cost of maintaining the building that you live in.

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