If you want to move out, you'll need to do two things.

  1. You can find the moving out form you need at the bottom of this page, there's forms for social rent, private rent and garages

  2. Go through our moving out checklist

If you leave anything behind, we may have to charge you.


Moving out checklist

Before you can move out you need to:

1. Take everything out that's yours or you put in 

  • Remove everything that belongs to you (all the furniture, bedding, pictures, clothes, toys, bikes etc.). Please check cupboards, drawers and the loft (if you have access)

  • Remove all flooring, shelves and cabinets and fill any holes. If your carpets are in perfect condition and you want to leave them behind, please ask us first

  • Remove your white goods (washing machine, fridge/freezer etc) and your appliances (that's things such as your cooker). You might need a professional to help you with these things

2. Make sure the inside of the home is in a good condition

  • Fill small cracks less than 3mm wide

  • Make sure your paint or wall paper is up to a good standard: wallpaper should be intact and woodwork should be in a good condition

  • Make sure all the repairs that are your responsibility are done

3. Make sure everything is clean

  • Clean right through the house

  • Clean all sills, ledges, skirting boards and doors, woodwork and shelves in all areas including fitted cupboards and wardrobes, tiled areas, painted walls, kitchen units, worktops, sinks, basins, toilets, baths, showers and floors

4. Make sure all the rubbish has gone and the garden is tidy

  • Clear all rubbish from the garden and please make sure the grass has been cut, and the hedges, shrubs and trees are pruned

  • Take all rubbish out of the house and to the tip, recycling centre or shared bins areas (but don't overload the bins)

5. Anything else?

    • Clear any arrears on your account - log in to My Account to check your balance

    • Report repairs from wear and tear through  My Account or live chat

    • Don't forget to tell the gas and electric company you're moving and make a note of the meter readings

    • Let us know immediately if you've made any major changes to your home where you didn’t get permission from us at first

    • Your property will be inspected after you've returned your keys

Moving out forms


Social rent | Click here >


Private rent | Click here >


Garages | Click here >