My Account is the easiest way to know exactly what's happening behind the scenes.

Once you've registered, you can log in at any time, day or night (from your phone, tablet or computer).

It will tell you everything from repairs you've reported to how much rent you owe and how much you've already paid.

You can use My Account to:

  • View your balance
  • Make payments
  • Request and view repairs
  • View your account statements
  • View your personal details
  • Change your contact details

How to register

It takes minutes to register. All you need is:

  • Your date of birth
  • Your surname
  • Your tenancy reference number (if you don't know it, please send us a message on live chat and we'll let you know what it is)

Once you've registered with the info above, you'll be asked to choose a username and a password. Please remember to keep these details safe. You'll need them to log back in again.

Once this is done, you can use My Account at any time.

Contact us if you need any help.