In some circumstances we can offer assisted services to customers who need help.

These services include:

  • Gardening - we can help cut your grass between March to October┬áthis service is on a first come, first served basis and it can be cut approximately every four weeks
  • Decoration

Check if you qualify

To qualify for the service you must be:

  • Registered disabled
  • Over 65
  • Receiving one or more of
    • ┬áDisability Living Allowance (medium or high rate)
    • Personal Independence Payment (paid at enhanced rate or with mobility component)
    • Attendance Allowance

You also need to have:

  • A clear rent account or be in an agreed repayment arrangement which you are meeting
  • No current anti-social behaviour cases against yourself where legal action has started
  • No tenancy breaches where a Notice Of Seeking Possession (NOSP) has been served in the last 12 months

And there must not be anyone else living in your home that is under 65 and who could reasonably undertake the works.

How to apply

To apply for this service, please complete our application for assisted services form. After we receive your application, we will assess whether you qualify for the assisted services scheme by contacting you and asking you a few more questions.

If your application is successful, you'll be added to our waiting list and notified when we have a date to start the work.