Coronavirus guidance

We've paused our home decorations assisted service until further notice.

In some circumstances we can offer assisted services to customers who need help.

These services include:

  • Gardening
  • Home decoration

Please note: our home decoration services are paused due to coronavirus.

You won't be able to use this form to apply for home decoration services. Check back here later to see when this service is reopened.

Gardening

We can help cut your grass between March to October.

This service is on a first come, first served basis and it can be cut approximately every four weeks.

Check if you qualify

To qualify for the service you must be:

  • Registered disabled
  • Over 65

And there must not be anyone else living in your home who is under 65 and could reasonably do the work.

You must also be receiving one or more of:

  • Disability Living Allowance (medium or high rate)
  • Personal Independence Payment (paid at enhanced rate or with mobility component)
  • Attendance Allowance

You also need to have:

  • A clear rent account or be in an agreed repayment arrangement which you are meeting
  • No current anti-social behaviour cases against yourself where legal action has started
  • No tenancy breaches where a Notice Of Seeking Possession (NOSP) has been served in the last 12 months

Apply for assisted services

Complete our application for assisted services form to apply.

After we receive your application, we'll assess whether you qualify for the assisted services scheme by contacting you and asking you a few more questions.

If your application is successful you'll be added to our waiting list and notified when we have a date to start the work.