Domestic abuse support services

How to get help and support if you or someone you know is experiencing domestic abuse.

If you're in immediate danger

Call 999 immediately if you or someone you know is in danger.

If you need the police but can't speak

If you're in danger and unable to talk on the phone, listen to the questions from the operator and if possible respond by coughing or tapping the head set.

On a mobile you may be prompted to press 55, this will transfer your call to the police.

On a landline if only background noise can be heard and operators cannot decide whether an emergency service is needed, then you will be connected to a police call handler.

If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.

When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.

If you're not in immediate danger

If someone isn't in immediate danger and needs help, contact the police on 101.

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Support services for domestic abuse

This is a list of organisations you can get in touch with for support.