If you're a homeowner, leaseholder or one of our shared owners then you'll have a different arrangement with us to customers who solely rent from us.

You'll have different responsibilities when it comes to rent, repairs and payments.

Repairs and maintenance responsibilities

Your lease will give full details, but as a guide you are responsible for:

  • The repairs and maintenance to your home
  • The inside of your home
  • The outside of the building if you live in a house
  • The home's heating system
  • Buying home contents insurance to protect things in your home
  • Arranging a gas safety check for your boiler each year (and sending us a copy of the gas safety certificate)

If you live in a flat, we’ll maintain the outside of the block and any shared areas.