If you're a homeowner, leaseholder or one of our shared owners then you'll have a different arrangement with us to customers who solely rent from us.

You'll have different responsibilities when it comes to rent, repairs and payments.

If you're having trouble paying your rent, charges or mortgage due to coronavirus

It's important that you speak to us if you're not going to be able to pay your rent or charges. Our trained team are here to help you get the support you need including finding out what benefits you may be eligible for.

You should speak to your mortgage lender too. They can offer support such as payment deferral, reduced payments, extension of your mortgage term, or a change to your mortgage type.