Boilers, radiators, gas and hot water

Liberty Gas do all of these repairs including central heating so you'll need to call them on 0330 3338 397. See our boilers, radiators, gas and hot water help for more information.

Book a repair online

First, please check if your repair is an emergency.

If it’s not, please report your repair online in My Account. For the most common repairs you can choose an appointment time and even change it in your 'Repairs history' if you need to.

Don’t have My AccountRegister now - you’ll need your tenancy reference number.

If you want to know more about our commitments to you, then take a look at our service standards, they make it clear to you what your rights and responsibilities are, so you can hold us to account as your landlord.

Is your building less than one year old?

Repairs to homes that are less than one year old are sometimes called defects. We may need to deal with them differently – for example, through a contractor.

The easiest way to let us know about repairs to your home is online in My Account.