Changes to our repairs service (COVID-19)

To protect our customers and colleagues from COVID-19, we’re moving to emergency repairs only.

During this time, you won’t be able to book any repairs on My Account.

If you have an emergency repair call 01634 565333. We'll be able to tell you the date of your repair but we won't offer a morning or afternoon appointment. You'll still get a text from us when one of our team is on the way.

Boilers, radiators, gas and hot water

Liberty Gas do all of these repairs including central heating, so if your heating and hot water isn't working please call Liberty Gas on 0330 3338 397. See our boilers, radiators, gas and hot water help for more information.