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Check if your repair is an emergency

We'll attend to an emergency repair within 24 hours to make sure that there is no danger to residents or serious damage to property. If your problem is listed below then your repair is an emergency and you need to call us immediately on 01634 565333. This is an out of hours number and can be called 24 hours a day, 7 days a week. 

These are emergencies. If it's not listed below please report your repair online:

  • I have no water
  • I have no electricity
  • I have a major leak or an upsurge of water
  • I have water leaking onto electrics
  • I can't secure my property
  • I have exposed wiring or sparking sockets
  • My carbon monoxide or smoke alarm is beeping

Smell gas? 

Call the National Gas Emergency Service immediately on 0800 111 999.

No heating or hot water?

Please call Liberty Gas on 0330 3338 397 for a visit within 24 hours - see our boilers, radiators, gas and hot water help for more information.